Shipping Policy

Order Cancellation
 Please be aware, once an order is placed, we can't cancel the order, as it begins processing
 immediately, however, once your order arrives to you, you may reach out to our support team in order
 to start the return process. Once you return your order, we can process a refund!
 Priority + Insured Shipping
 If you've selected Priority + Insured shipping, you will be given the option to have your order
 reshipped, or refunded if the order is lost in transit.
 If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost
 during transit.
 LOST/MISSING PACKAGES
 yourstorei is not liable if the incorrect address is placed during the checkout process. Please make
 sure that your billing and shipping address is correct before processing your order. If we have made
 an error we will fully take responsibility for the original order that was made for you at no charge.
 CUSTOMS
 Weare not responsible for any custom fees once the items have shipped. By purchasing our
 products, you consent that one or more packages may be shipped to you and may get custom fees
 when they arrive in your country.
 SHIPPING TIME
 Shipping time varies by location. These are our estimates:
 Location
 *Estimated Shipping Time
 United States
 7-15 Business days
 Canada, Europe
 7-15 Business days
 Australia, New Zealand
 7-15 Business days
 Central & South America
 15-25 Business days
Asia
 7-15 Business days
 Africa
 15-30 Business days
 Maxdelivery time– 20 business days.
 *This doesn’t include our 2-3 day processing time.
 *All shipping times exclude clearance/customs delays
 TRACKING INFORMATION
 You will receive an email with a tracking number once your order is shipped but sometimes due to
 free shipping tracking is not available.
 MYTRACKINGSAYS“NOINFORMATIONAVAILABLEATTHEMOMENT”.
 For some shipping companies, it takes 2-5 business days for the tracking information to update on
 the system. If your order was placed more than 5 business days ago and there is still no information
 on your tracking number, please contact us